My Monorail portable computer (not a laptop) is still in the CompUSA shop after 3 months. When they finally gave it back to me just before Christmas, they (CompUSA) had totally destroyed it. It ran like a 25MHz CPU, instead of a 166MHz, and the screen only showed partially. I had a agreement with the shop that they would put my original mother board back and return my $930. Also, if the screen was bad, as they now say (they wanted another $900 to fix it), they were responsible, since it was fine when I took it in. Apparently, his boss did not agree. Although they did not inform me, they decided to communicate with Monorail and get it "properly" fixed. I will give them until tomorrow (2 weeks since returning it), and I will call Monorail again, and insist to CompUSA that my money and computer be returned, and they are still responsible if the screen is bad. My main concern is that there are still data on the hard drive that I need, since it was my main computer for over a year. I purchased that computer as a low cost alternative for an expensive laptop, but it's turning out to be more expensive than a laptop.
The BlueBanner/Broderbund/The Learning Company/Mattel World Family
group refuses to budge on correcting the submitter (me) for Volume 26
number 976. Every time I make a search on someone in our German family
it makes a hit on that tree. There is no doubt it is mine and the
they have assigned it to says those family names are not in his family
tree. I have been trying now since October for them to correct it, and
they insist that they have it correct. The only recourse left to me is
to announce the travesty on every message board I am on and see if I
get BB/TLC/Mattel WFT to move.
Link to February 1999
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Copyright 1999 by Fred H. Held